Your builder fixes it, or you pay for it.
Most builder workmanship warranties end 12 months after closing. We inspect your new home at month 11, file the claim in your builder's format, and chase it every week until each item is closed.
When does your window close?
Estimate based on a 12-month workmanship term. Terms vary by builder, so check your warranty booklet.
That's the year Texas abolished its Residential Construction Commission. Today no state agency tracks your warranty deadline, and TREC has no jurisdiction over builders. If you don't file before month 12, nobody will.
An inspector gives you a report. We take it all the way to the builder.
We walk the house
A TREC-licensed partner inspector checks foundation, roof, grading, drywall, doors, plumbing, HVAC and more.
We build the claim
Every finding becomes a photo-backed line item, written the way your builder's warranty team expects.
We file it on time
With your signed authorization, we submit before your window closes and log the builder's response.
We chase until it's closed
A follow-up every 7 days until each item is repaired, plus a final checklist you keep.
A new house still moves in year one.
North Texas clay soil shifts with wet and dry seasons, and the first year is when a new house settles. Small cracks, sticking doors and drainage issues often show up just before the workmanship warranty ends.
- Settlement cracks in drywall and brick
- Doors and windows that stick or won't latch
- Grading and drainage toward the slab
- Gaps in caulk, grout and exterior sealant
- Roof flashing and attic ventilation
- Plumbing leaks and HVAC airflow
One flat price. No surprises.
Neighbor Pack
Everything in Claim Desk for 5 or more homes in the same subdivision, walked the same week.
Start a groupClaim Desk
- Licensed partner inspection
- Photo claim packet in your builder's format
- Filing before your deadline
- Follow-up every 7 days until closed
- Final checklist you keep
Claim Desk + Year 2
Claim Desk, plus a month-23 systems check before 2-year coverage ends, plus property tax protest enrollment through a licensed partner.
Book with Year 2Questions
Are you the inspector?
No. Inspections are done by TREC-licensed partner inspectors who carry their own insurance. We run everything after the report: the claim, the filing and the follow-up.
Is this legal advice?
No. We handle documentation and communication with your builder under your written authorization. If a dispute needs a lawyer, we give you a list of construction attorneys. We take no referral fee.
What if my 12 months already passed?
Many builders cover systems for 2 years and structure for 10. Book anyway and we'll check what your warranty still covers before you pay for anything.
Do you guarantee repairs?
Your builder decides what it repairs. We make sure every item is documented, filed on time and followed up. If the builder accepts zero items, our claim-desk fee comes back to you.
When do I pay?
After we confirm your builder's warranty terms and your inspection time, we send a secure payment link. Nothing is charged when you submit this form.
Book your month-11 walk
Tell us about your home. We'll confirm your builder's warranty terms and send two inspection times within one business day.